Calling for Help and Emergency Services

In a first aid situation, when calling for help it is important to ensure that you can provide the information that will provide these services with the best chance of providing help. This will include:

  • providing an accurate location. The emergency+ app can be a useful tool as it provides GPS coordinates. This is very helpful if in an unfamiliar environment or in a remote area with few distinct landmarks.
  • the nature of the emergency (eg- snake bite)
  • the numbers of people affected (this can eb especially important in an aquatic environment such as a rip taking people out to sea)
  • any immediate hazards (eg- rising flood waters, incoming tides etc)

In Australia, the huge distances and remote areas can make communication difficult. When engaging in any outdoor activity, it is essential to have a safety plan, including what to do in case things go wrong.

One thing to factor in is the use of different technologies, depending on the environment. For example, mobile phones may not always have service. The phone number for emergency services is 000. However, if this doesn’t work, 112 can also be used. This is the international number for emergencies and can be accessed in areas where 000 will not work.

However, it is well worth thinking of utilising other technologies such as Satellite phones, EPIRB’s or Personal Locator Beacons (PLB’s). These can ensure a safer experience. For more information, click here.

A Personal Locator Beacon (PLB). An important technology for hiking in isolated areas.